Terms and conditions

These terms apply to services provided by Luís Correia, sole trader, trading as Estorva (tax number 236404474): presentations, event coverage, brand, websites and social media.

Using this website does not by itself create any contractual relationship.

Each project starts with a written proposal setting out scope, deliverables, timelines, revision rounds and price. The proposal is valid for the period stated in it. The project is confirmed once the proposal is accepted in writing (email is fine) and, where applicable, the first instalment is paid.

Requests outside the proposal’s scope are quoted separately before we go ahead.

Prices are those in the proposal and, unless stated otherwise, exclude VAT at the legal rate. Payment terms are those set in the proposal. Late payment may suspend work and incur statutory late-payment interest.

Timelines depend on receiving the client’s content, access and approvals on time. If these are late, timelines shift accordingly. The client guarantees it has the right to use the materials it gives us (text, images, logos, data).

For event coverage, the client or organiser is responsible for obtaining participants’ consent to be filmed or photographed, unless agreed otherwise in the proposal.

The number of included revision rounds is set in the proposal. Additional revisions, or changes to something already approved, are quoted separately.

Once paid in full, the client receives usage rights to the final work for the purposes set in the proposal. Working files, sketches and unselected options remain Estorva’s unless agreed otherwise. Third-party elements (fonts, stock images, music, software) follow their own licences.

We may show the work in our portfolio unless the client asks for confidentiality.

Either party may end the project in writing. The client pays for work done to that date and costs already incurred. For event coverage, cancellations less than 7 days before the event may require payment of the date booking set in the proposal.

We do the work with professional care. Except in cases of wilful misconduct or gross negligence, our liability is limited to the amount paid for the project in question. We are not liable for indirect damage or for failures of third-party services (hosting, platforms, social networks).

Portuguese law applies. We always try to solve any problem by talking directly. Consumers may use the alternative dispute resolution listed on the Legal information page. Otherwise, the courts of the district of the provider’s business address have jurisdiction, unless mandatory law provides otherwise.